Information Technology Services

• IT Services Home
• Help Desk
• Documentation Center
• IT Services Groups
  • Database
  • Email
  • Finance
  • Network
  • Security
  • Server
  • Telecom
  • Web
  • Workstation Support
• Contact IT Services

Site Index

IT Services Telecommunications

Assistance
Request a phone installation, jack installation, or site review:

• Call the Help Desk at your location
• DDC Location 303-315-HELP (4357)
• HSC Location 303-724-HELP (4357)

Request a phone move, add, or change:

• Call the Help Desk at your location
• DDC Location 303-315-HELP (4357)
• HSC Location 303-724-HELP (4357)
• Or submit a UCD Phone Request form

Request an update to your phone book information:

• Complete and submit a Phonebook Update online
• Or contact Cathy Sprinkle at 303-724-0402

Request service for a problem with your phone or phone services:

• For HSC phones and DDC 315 extensions, call the Help Desk at your location:
  • DDC: 303-315-HELP (4357)
  • HSC: 303-724-HELP (4357)
• For DDC AHEC phones, dial the operator ("0") to submit a service order.

Note: For issues with UCH telephone service, please call 303-724-5100.

Telephone and voicemail instruction manuals

• Select your phone model:
• Series I
• Series II
• Series III
• Series E
• UCH 2400 IMS
• Voicemail

Note: For issues with UCH telephone service, please call 303-724-5100.

Speakerphone checkout:

• DDC Help Desk only (LW1350)

Please call the Help Desk at your location for information regarding any of the above services.

Pagers
Three paging packages are available to faculty and staff.

Billing
Billing for all applicable services will be at the currently published rates:

• DDC AHEC rates
• DDC(315) extension rates
• HSC rates

Calling Cards
UCD faculty and staff with unique circumstances can request a Calling Card.